Politique d’expédition

All orders within Canada are subject to free shipping.
Orders are processed and shipped within 1-3 business days from the time of purchase unless the product is in pre-order.
Delivery times typically range from 3-7 business days, depending on your location.

We ship internationally to most countries worldwide.
Shipping fees will be automatically calculated at checkout based on your shipping address and the weight of your order.
We use trusted carriers such as (FedEx, UPS, DHL, Canada Post) for international shipments.
Delivery times may vary by destination but typically range from 7-10 business days.

Shipping fees are calculated automatically at checkout based on your destination and order weight.
Applicable VAT, import duties, taxes, and customs fees are calculated and paid at checkout whenever available through our shipping partners.
No additional customs charges should be required upon delivery unless requested by your local customs authority.
Estimated delivery times to EU countries typically range from 7–14 business days depending on the destination and customs processing.
UNFILTERED COLLECTIVE is not responsible for delays caused by customs clearance or local postal services.
If a package is refused or unclaimed, return shipping fees and any carrier charges will be deducted from the refund amount.

All international orders (outside of Canada) include applicable import duties, taxes, and customs fees, which are calculated and paid at checkout.
No additional customs charges will be required upon delivery.
The amount of duties and taxes is determined by your local customs authority and is reflected in your checkout total.
UNFILTERED COLLECTIVE has no control over these rates and cannot adjust or predict them beyond what is charged at checkout.
If you refuse delivery for any reason, you will be responsible for return shipping costs, which will be deducted from your refund.

Once your order has been processed, you will receive an email with a tracking number to follow your shipment (if the shipment method chose at checkout includes tracking).
Orders are processed Monday through Sunday, excluding public holidays.
Please allow up to 24 hours for the tracking information to update once you receive the notification.

We are not responsible for any shipping delays caused by the carrier or customs processing.
Make sure to provide the correct shipping address during checkout. We cannot change shipping details once the order has been dispatched.

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